Document user-testing

Check Point — document user-testing

Check Point talks to your audience to test the clarity of your key messages and help you avoid or correct costly mistakes.

 

We use effective, research-based methodologies to field test your documents with readers who fit the profile of your target audience. You can then use the feedback to rewrite your documents.

 

 

What will Check Point give you?

Check Point tests how readers understand and react to your documents. So your Check Point report will reveal:

• which of your key messages readers receive, and which ones they miss

• what readers think you want them to do and how likely they are to comply

• how easy your document is to read and understand overall.

 

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When should you user-test with Check Point?

Ideally, you’ll use Check Point to test draft documents before they are published. You’ll save time, effort, and money by avoiding mistakes, negative reaction, or confused readers. And you’ll avoid rewriting and reprinting costs.

 

But Check Point is also very useful for testing how readers react to existing documents that have caused problems, or are scheduled for review.

 

 

What types of document benefit from Check Point user-testing?

Check Point is a best-practice discipline that is useful for:

• documents that are used over and over, or used by a wide audience, such as forms, standard letters, and public information documents

• documents you produce regularly such as monthly reports or newsletters.

To discuss your user-testing project, email consulting@write.co.nz or phone 04 384 6447.

 

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