Cancellation policy

In-house training

If you confirm a booking then cancel it up to 14 days before the start date you will be charged 50 percent of the advertised fee.

If you cancel less than 14 days before the start date you will be charged the full fee.

We invoice in-house bookings 2 days before the training for the number of participants on the most current roll. If some of your staff are unable to attend, you are welcome to send substitutes.

Public workshops

If you are unable to attend a workshop you have been booked on, you are welcome to send a substitute. There are no refunds for cancellations. Transfers will be charged as follows:

From workshop start date		Transfer fee
More than 30 days		5%
15–30 days		12.5%
7–14 days		25%
Less than 7 days		50%

Why do we have a cancellation policy?

Our workshops are popular and many workshops have a waiting list. Late-notice cancellations or transfers may prevent someone from the waiting list being able to accept a place.

Does Write ever cancel workshops?

Yes, occasionally we have had to cancel or postpone a workshop. If this happens, you will have the opportunity to transfer to another workshop or receive a refund of the fee you have paid.

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